Free to Focus.

Business Process Outsourcing

Realize cost savings with outsourced billing and customer care solutions from Alliance Data. Serving millions of utility customers in the regulated, deregulated, municipal utility and submetering markets, we know that utilities must focus on improving the bottom line while increasing the level of service. With Alliance Data's business process outsourcing solutions, you can free yourself to focus on successes and other challenges that impact your business while we handle the rest.

Application Management
Go beyond reducing costs - gain the strategic advantage of being able to focus on your core business. Deliver better customer care with a system that is more predictable and reliable. Go to Application Management

Billing and Customer Care
Total outsourced CIS solutions that make you stronger, more flexible and better able to adapt to changing market conditions. Our developers tailor a CIS application that meets your needs. Go to Billing and Customer Care

Utility Payment Processing
Lower your operating costs through improved efficiencies and state-of-the-art technology. Remittance processing, credit card processing, and Electronic Bill Presentment and Payment are just a few ways we make it happen. Go To Utility Payment Processing

Sharing CIS Risk A white paper for the utility industry.

 
Economic Realities Drive Outsourcing Trend In Energy Utilities A white paper for the utility industry.
Our solutions meet the needs of businesses with diverse markets while managing crucial relationships with customers within those businesses.

Utility
For sales and marketing
please contact:

UtilityServices@alliancedata.com
or 800 748-1289

For customer service and
billing inquiries, please call:
800 466-6668