Retail Services


Meeting that Know more. Sell more. commitment means we are helping our client partners build their businesses, enabling our cardholder customers to have rewarding experiences, encouraging our fellow associates to reach their potential, and supporting the communities in which we live and work.

Deliberately different.
We deliver branded credit programs – private label, co-brand, and commercial – that make it easy for customers to engage with their favorite brands. And we take a deliberately different approach in our delivery of these programs: as that of a loyalty and marketing company versus that of a bank. We partner with our clients – leading retail organizations like J.Crew, HSN, Pier 1 Imports, and The Buckle – to support their business goals, to best represent their brands, and to thoughtfully serve our shared customers.

Our approach.
We drive sales for our clients by putting the right message in the right customer’s hands at the right time and through the right channel. Our programs are driven by research and insights, and grounded in our more than 25 years of experience and expertise.

We manage our programs from end to end. We’ll support a customer as she applies for a card from her favorite brand, and we’ll provide ongoing customer care through our best-in-class servicing centers. Through the entire process, we serve as a strategic marketing partner to our clients, aligning the credit program with their brand and business strategy to deliver meaningful and measurable results.

Ultimately, we help our clients know more, so they can sell more.


Know more. Sell more.® 
   
It’s the Alliance Data commitment to helping our partners better understand their customers, and to driving more sales through our branded card programs.
A Snapshot 
   
26M
More than 26 million cardholder customers.
25+
More than 25 years’ experience in driving sales for our partners.
100+
Managing more than 100 credit programs for leading brands.
ABOUT ALLIANCE DATA
We’re a leading provider of marketing, loyalty, and credit solutions that uses the power of data to achieve results for our clients. Together, our three lines of business manage more than 100 MILLION consumer relationships for some of the world’s leading brands.
  • Know more. Sell more. It's our commitment to helping our partners better understand their customers, and to driving more sales through our branded card programs.
    26M
    More than 26 million cardholder customers.
    25+
    Over 25 years experience in driving sales for our partners.
    100+
    Managing more than 100 credit
    programs for leading brands.
    3100 Easton Square Place / Columbus, OH 43219
  • LoyaltyOne is a global leader in the design and implementation of coalition loyalty programs, customer analytics and loyalty management solutions.
    2/3
    of Canadian households with active AIR MILES accounts.
    20+
    years of global coalition loyalty leadership.
    120M
    120 million customer relationships influenced.
    438 University Avenue / Toronto ON M5G 2L1
  • 1-800-309-0505 /info@epsilon.com
    Epsilon is the global leader in delivering direct-to-customer connections that drive business performance.
    42B
    Over 42 billion permission-based emails annually.
    #1
    Ad Age's 2012 top-ranked U.S. agency from all disciplines.
    180M
    180 million loyalty members worldwide.
    4401 Regent Boulevard / Irving, TX 75063
  • OUR BUSINESSES
    Alliance Data is made up of three successful businesses:
    Alliance Data Retail Services, LoyaltyOne, and Epsilon.
LoyaltyOne-A Plot Twist With Dividends:
A financial services love story with an unexpected hero
OUR LEADERSHIP
ED HEFFERNAN
Ed’s contrarian approach and bold moves have helped Alliance Data rank in the top 1% of companies in terms of shareholder return.
ADS
Tracking our stock?
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NYSE.
$4.3B
Stellar performance
led to record revenue
in 2013.
12,000
Our 12,000 associates
are the reasons for our
ongoing success.
OUR
RESPONSIBILITIES
All for Good
Alliance Data has always operated responsibly. It’s part of the foundation of our success and has allowed us to maintain our record performance. It’s part of what makes us a great place to work and a great company to partner with. Our corporate responsibility report signifies our commitment to doing business responsibly and efficiently while continuing to increase our level of excellence.

Take a look at our 2013 activities and commitments.


Want to become an Alliance Data supplier?
LOCATION
Alliance Data Corporate Headquarters
7500 Dallas Parkway, Suite 700
Plano, TX 75024
214-494-3000
MEDIA CONTACT
Shelley Whiddon
Sr. Director, External Communications
214-494-3811
shelley.whiddon@alliancedata.com
INVESTOR RELATIONS
CONTACTS
Tiffany Louder
Investor Relations
Alliance Data
214-494-3048
InvestorRelations@alliancedata.com
Julie Prozeller
FTI Consulting
212-850-5721
alliancedata@fticonsulting.com